For users who can't load and access Miro:Ħ. If you experience an issue with specific boards, try duplicating them and see if the issue persists on the copied board. If you access Miro on a laptop, ensure that you are in high-performance mode rather than power-saving mode. Make sure your device meets the system requirements :Ĥ. If your network bandwidth doesn't reach the minimum of 8 Mb/s, switch to another, preferably faster networkģ. Please check the list of supported browsers. You may also need to update the browser to the latest version or disable certain extensions. Please note that you will be logged out from your Miro profile The option to clear site data in Chrome This should remove any Miro data saved in your Chrome browser, and you can start a new session. Go to and open the Developer tools of Chrome ( Command + Option + J on Mac, Ctrl + Shift + J on Windows ) 2. ⚠️ Before exploring the solutions below, check the Miro Status Page for reports of performance degradation.ġ. If you experience poor performance or your board or dashboard won’t load in a browser, Desktop app, on a tablet or mobile device, try our troubleshooting steps. Your device, internet connection, browser and other factors can influence board performance and loading speed. How to troubleshoot poor performance or endless loading delete the copied content from the original board.create a new board and paste the content onto the board.copy a part of the board content by selecting it and pressing Ctrl + C (for Windows) or Cmd + C (for Mac).if possible, split the board into a few boards:.consider also downscaling any large images Downscaling content.if at this zoom level, your content looks too large, select it using Ctrl + A (for Windows) or Cmd + A (for Mac) and downscale it.go to the map in the bottom right corner and set the zoom to 100%.
Downscale your board content if it looks too large at 100% zoom level:.Convert heavy PDFs and images in high resolution to PNG/JPG files and re-upload them onto the board.vector PDFs with many details or high resolution images) Delete unnecessary content, especially heavy uploaded files and documents (e.g.Measuring the number of objects on a board Along with the number of objects, heavier or more complex objects (especially uploaded files and documents) can also slow down your board. click Filter to see the number of objects by type.the context menu will appear where you'll see the total number of objects.select all objects on the board (ctrl-A on Windows, cmd-A on Mac, or drag a selection box around all your objects).To find the number of objects on your board: For a better experience, we recommend keeping the number of objects on the board below 5,000. However performance can be impacted starting from 1,000 objects. The maximum number of objects that you can add to a board is 100,000.
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